Return & Exchange policy

We follow a strict No Return and No Exchange policy. Please read the guidelines below carefully before placing your order:

• Replacements are only applicable if a wrong item was sent or the product has a genuine manufacturing defect.
• Size mismatch is not eligible for return, exchange, or replacement. We do not accept size-related requests once the order is placed.
• A complete product opening/unboxing video is mandatory to process any replacement. The video must clearly show the defect or damage at the time of opening the parcel.
• Replacement requests must be raised within 24 hours of receiving the parcel. Requests beyond this timeframe will not be accepted.
• To be eligible for replacement:
  • The item must be unused, unwashed, and unaltered.
  • It must be returned in the original packaging and in the same condition as received.
• We do not accept replacement unless the issue is a confirmed manufacturing defect or an incorrect product has been delivered.

Important:
Before ordering, kindly refer to our size chart for accurate sizing. If you're unsure, feel free to contact our customer care or DM us on Instagram :www.instagram.com/njmayuraa—we're happy to assist you in selecting the right size. contact us :jamuthuvel@gmail.com

Thank you for shopping with us and for understanding our policy.